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Placing an order:
We basically only make our toys when
someone orders them. Generally we do not have any
stock items for sale. If you come across something of ours that you would
like, then contact us and we will make it for you. Because we always have
something on the go, you will need to let us know about 6 weeks before the
date that you want your toy so that we can fit it in our schedule.
Hand-Crafted One At
A Time:
Because
we make our Rocking Toys one at a time, you will be able to customize some
of the the finishing details should you desire to do so. Realize also that
each Rocking Toy is slightly different from others, even from the same
design, because of the crafting process.
Pick Up:
Once your toy is
completed, you will be invited up to the workshop to pick it up. We
are conveniently located at Yonge & Highway 407, just north of
Toronto in Richmond Hill. Generally we can suit your schedule
between the hours of 8 am and 8 pm.
Payment:
Expect to pay a 30%
deposit when the order is placed. We accept personal cheques or
PayPal. The balance of the purchase price is due when your order is
ready.
Custom Orders:
If there is a Rocking Toy you would like,
perhaps an animal you adore or your favourite pet, and you can't find it
anywhere- then we're the place for you! Our chief craftsman Nicholas will
research and design a rocker just for you. If you take a look at our other
animal designs, you will agree that he has an eye for detail and the ability
to translate an animal's traits into a wooden Rocking Toy. Each order is
different depending on the complexity of the design and the amount of
research required.
Customer Satisfaction
When
you order your Rocking Toy, you will receive a finely handcrafted
wooden toy that will last for generations. We design and make all of
the items we sell. You will not find these designs elsewhere. Because our toys are
made by hand, they are all slightly different. We want you, our customer, to
be fully satisfied with your Rocking Toy. Should there be a defect in
workmanship that becomes apparent after normal usage, please contact us so
that we may fix it.
Construction
Guarantee
Our wooden Rocking Toys are beautifully designed,
durable, well constructed and will last long enough to become a treasured family
heirloom.
Our small Rocking Toys are intended for toddlers
who are able to maintain their balance. They are suitable for young children
although we have caught our teens still sitting on them :-) They are built strongly enough that even
adults of medium build could safely sit on them with no risk of breaking.
Our full size Rocking Toys
are intended for children from the ages of 3 and up. They are constructed in order to take
the weight of a 200 lb. adult even though the children may object to sharing their toys
with you ;-)
Quality
Always
We use quality, kiln or air dried
dried lumber and quality
finishes. The final finish consists of several clear coats of hand buffed
durable urathane.
Our construction involves assembly
that makes extensive use of glue and dowels. We reinforce areas with hardwood
dowels to prevent breakage along the grain and due to torque. We construct our
toys using a variety of cabinetwork connectors, all hidden by plugs or dowels to
maximize strength and final appearance.
These toys have been built for indoor use. The
finish is not intended to withstand moisture or rain although it can be wiped
down during cleaning.
Warranties
We warrant that our Rocking Toys are free of
defect in materials, construction or workmanship. They are built to
withstand rugged children's play. Should any problems occur, then please
contact us immediately. If we are responsible, then we will make the repair
at no cost.
Occasionally toys get damaged because of
accidents. If this is the case, we would be happy to repair your treasured
toy at a reasonable cost. Contact us for an estimate.
We know that you will take care of this toy. The
finish is made to be durable but may need to be touched up if loved too
vigorously for too long. If that happens, just contact us and we can quote
you on the cost of a "facelift".
Return Policy
for GMB Toys
Should there be a defect in your toy which is as
a result of a material flaw, return the rocker to us and we will fix it at
no charge. Returns for other reasons will not be accepted.
SAFETY FIRST
Being parents ourselves, we know how precious your
little ones are to you and we know that you share our concern about safety.
Toddlers should not be left unattended even if they are enjoying playing on the
rockers. Vigorous rocking will move the rocking toy so these toys should not be
used close to breakable objects that could be bumped or near stairs where your
child could fall. All of our edges are rounded or eased to prevent injury. Children should
never be allowed to stand or kneel on the seat of the rocker or use the rocker
as a step ladder.
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